FAQ

Your Life | Your Story | Your Way

What is Creative Memories?

Creative Memories, a manufacturer of premier photo-safe albums and album-making accessories, is a world leader in memory preservation. Independent sales Consultants, such as myself, specialize in helping others preserve their life stories through personalized, one-on-one service. Creative Memories also offers a uniquely rewarding home-based business that provides joy, meaningful work and income.

Who founded Creative Memories?

Creative Memories was founded in 1987 by St. Cloud, Minn., businesswoman Cheryl Lightle and Montana homemaker Rhonda Anderson during a chance after-hours business call. Read more about our story.

Where is the company located?

The Creative Memories World Headquarters and Technology Center is nestled in the Mississippi River town of St. Cloud, in the heart of Central Minnesota. St. Cloud is also home to the company's 316,000-square-foot manufacturing plant and distribution center. Other Creative Memories facilities are located in Sparks, Nev., and Richmond, Va. Creative Memories' parent company, The Antioch Company, is based in Yellow Springs, Ohio.

Who manages Creative Memories?

Our inspiring leadership team includes Asha Morgan Moran as president of Creative Memories Global and Bobbie Creber as president of Creative Memories North America.

Is Creative Memories available in retail stores?

Creative Memories is brought to you in the comfort of your own home. As a direct sales company, Creative Memories takes pride in the personal attention, research, quality products and premier customer service that are the cornerstone of this relationship business. Contact me if you are interested in purchasing products or learning more about a Creative Memories career.

How many Creative Memories consultants are there?

Creative Memories has more than 90,000 independent sales Consultants worldwide.

Are Creative Memories Products gaurenteed?

The materials and construction of Creative Memories albums are backed by the industry's strongest guarantee. If any component proves defective, repair or replacement with the same or equivalent album or album part will be made without charge - for the lifetime of the purchaser. And because we want your memories to last, all of Creative Memories products are handcrafted using the finest photo-safe materials. Our album pages have reinforced edges and are acid-free, lignin-free, bleed-resistant, fade-resistant and buffered.